Welcome to Devgrids! By accessing or using our website and services, you agree to comply with these Terms and Conditions. Please read them carefully, as they outline your rights and obligations when using our services.

1. Acceptance of Terms

By accessing Devgrids’ website or engaging our services, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, please discontinue your use of our website and services.

2. Scope of Services

Devgrids provides professional web design, development, SEO, and related digital marketing services for roofing, HVAC, and other home service businesses. Our services include, but are not limited to:

• Custom website design and development
• Search Engine Optimization (SEO)
• Lead generation strategies
• Website maintenance and hosting
• Other online marketing solutions as agreed upon

The scope of each project is defined in a separate agreement or contract.

3. User Responsibilities

By using our services, you agree to:

• Provide accurate, current, and complete information as requested.
• Use our services only for lawful purposes and in compliance with all applicable laws and regulations.
• Maintain the security and confidentiality of any access credentials provided to you.

4. Project Terms and Deliverables

For each project, Devgrids will outline specific deliverables, timelines, and costs in a written agreement. This agreement may include, but is not limited to:

• Detailed project specifications
• Estimated delivery timelines
• Payment terms and schedules
• Ownership and usage rights of deliverables

We strive to meet all agreed-upon timelines, but delays may occur due to unforeseen circumstances or changes in project scope. Any adjustments to timelines or deliverables will be communicated promptly.

5. Payment Terms

All fees and payment terms will be agreed upon in writing before the start of each project. Typical payment terms are as follows:

• A deposit or upfront payment is required to begin work.
• Remaining balances are due upon completion of each project phase or deliverable as specified in the agreement.

Failure to make timely payments may result in the suspension or termination of services. Devgrids reserves the right to charge interest on overdue balances as allowed by law.

6. Intellectual Property

Unless otherwise specified in writing:

• Devgrids retains ownership of all intellectual property created during the project, including code, designs, and content, until final payment has been received.
• Upon full payment, you will receive a non-exclusive license to use the deliverables for your intended business purposes.

You are prohibited from reselling, licensing, or distributing our deliverables without our express written consent.

7. Third-Party Tools and Services

Devgrids may use third-party tools, plugins, or services to enhance the functionality of your website. While we strive to select reliable and secure tools, we are not responsible for the performance or security of these third-party services.

8. Website Hosting and Maintenance

If you choose to use Devgrids for website hosting and maintenance, you agree to the following:

• We will make reasonable efforts to ensure continuous website availability.
• Scheduled maintenance and software updates may require temporary downtime, which we will communicate in advance whenever possible.

Devgrids is not liable for any disruptions, errors, or data loss resulting from third-party hosting providers or unforeseen technical issues.

9. Limitation of Liability

To the fullest extent permitted by law:

• Devgrids is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.
• Our total liability for any claim related to our services shall not exceed the total amount paid by you for the specific service in question.

10. Warranties and Disclaimers

Our services are provided “as-is” without any warranty of any kind, either expressed or implied. We do not guarantee that our services will meet your specific requirements, be error-free, or operate without interruption.

11. Termination of Services

Devgrids reserves the right to terminate services if:

• You breach these Terms and Conditions.
• You fail to make timely payments as per our agreement.
• Continued service becomes impractical or impossible due to circumstances beyond our control.

Upon termination, all outstanding fees become immediately due, and any unused portions of services may be forfeited.

12. Confidentiality

Both parties agree to keep all confidential information received from each other secure and not disclose it to any third party without prior written consent, except as required by law.

13. Indemnification

You agree to indemnify and hold harmless Devgrids and its employees, affiliates, and agents from any claim, liability, or demand, including reasonable legal fees, arising out of your use of our services or breach of these Terms and Conditions.

14. Amendments to Terms

Devgrids reserves the right to update or modify these Terms and Conditions at any time. Any significant changes will be posted on our website and communicated to clients as necessary. Your continued use of our services constitutes acceptance of any revised terms.

15. Governing Law

These Terms and Conditions are governed by the laws of the United States. Any disputes arising from or relating to these terms, including their interpretation, performance, or breach, shall be resolved exclusively in the applicable courts within the United States. Both parties consent to the jurisdiction and venue of these courts.

16. 100% Satisfaction Guarantee or Money Back

Devgrids is committed to delivering high-quality work and ensuring client satisfaction. If, for any reason, you are not fully satisfied with our services, we offer the following options:

• Satisfaction Guarantee: We will work with you to revise or adjust deliverables to meet the agreed-upon project scope and objectives. Requests for revisions must be made within 15 days from the date of delivery.

• Money-Back Guarantee: If, after reasonable attempts to address your concerns, we are unable to meet your expectations, you may request a full or partial refund based on the project’s progress and completed work. The decision to issue a refund will be made based on the specifics of the project and any associated costs.

This guarantee applies solely to the scope defined in our agreement. Any additional revisions or requirements not covered in the original agreement may incur additional fees.

17. Contact Us

For any questions about these Terms and Conditions, please contact us at:

• Email: rihal@devgrids.com
• Support Email: support@devgrids.com