At Devgrids, we are dedicated to delivering high-quality web design and development services that meet or exceed our clients’ expectations. We are confident in our work and committed to your satisfaction. Our 100% Satisfaction Guarantee or Money-Back Policy is designed to ensure that you are pleased with your investment. Please read below for the terms and conditions of our refund policy.

1. Satisfaction Guarantee

• Devgrids offers a 100% satisfaction guarantee on all eligible services. If you are not satisfied with the service provided, please let us know within 15 days of project completion, and we will work with you to address your concerns.

2. Eligibility for Refunds

• To qualify for a refund, you must notify us within the following timeframes:
  • Initial Consultation: If you are dissatisfied after the initial consultation and do not wish to proceed with the project, you may request a full refund.
  • Project Milestones: Refund requests based on project milestones will only be granted if the work completed does not meet the agreed-upon specifications.
  • Final Deliverable: If the final product does not meet agreed-upon specifications, you may be eligible for a refund, minus any costs incurred during the project.

3. Non-Refundable Fees

• Certain fees are non-refundable, including but not limited to:
  • Custom development and integrations.
  • Third-party services, licenses, or subscriptions acquired for the project.
  • Consultation and initial assessment fees, if specified in the agreement.

4. Refund Process

• To request a refund, please email us at support@devgrids.com or rihal@devgrids.com with your project details and reason for the refund request.
• Once your request is received, our team will review it and, if approved, issue a refund through the original payment method within 15 business days.

5. Changes to the Refund Policy

• Devgrids reserves the right to update or modify this Refund Policy at any time. Any changes will be communicated via email or posted on our website.